The Back Office is the foundation of your organization. If your standards have a lot of hold-ups, the resulting productivity loss will multiply throughout your entire business. For example, let’s say a company acquires a new customer in minutes but requires several weeks to spin up a new employee or vendor. That’s a problem because both your employees' skills and your supplier’s products play a vital role in providing exemplary service to the customer. Therefore, if those components are not operating efficiently, your client is ultimately the one who is disadvantaged. Your Front Office can only be as capable as your Back Office, and both must be considered during a strategic digital transformation.

Mapping out a plan is the most crucial element of a migration. Every migration needs a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations need to include search capabilities, security, mapping metadata, folder structure, and many other components that will help users to find pertinent data. It’s imperative that you invest the time to learn about the problems you’re having and what is required to move forward.